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The manager and the security of this sephora are absolutely terrible. I was browsing the makeup displays with a little basket like everyone else around me taking my time and enjoying myself. I decided what i wanted to buy stood in line and purchased the products as...
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1.0
I didn't like
  • Manager
  • Security
#1315729
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Why won't they ship to forwarding companies?!?!?! their lame excuse is because they can't guarantee us fast shipping. well guess what?! 1. once its left you warehouse its not your problem 2. idc if it takes 2 months id be grateful to even be able to purchase your...
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#1301596
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The staff are extremely unhelpful, and react with obvious irritation when anything is asked of them!! I imagine most of the products sell themselves, but maybe remind your staff that they are there to help customers, and not to gossip negatively loudly enough for all...
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2.3
#1299235
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Went into Altamonte store with my daughter inlaw with no intention of purchasing anything for myself. Young ladies who work there just standing around chatting to one another. My daughter inlaw needed some help and was given a dirty look. Then I saw something myself...
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#1292725
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I had very bad experience today,5/30/18 with Sephora employee ,located on w 34 street in Manhattan,NY brunch. I called at 10 am to this store asking if they have Eve Lome facial cleanser , 50 ml. Phone: 212 629 9135 .The employee told me : yes we have .My husband went...
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1.0
#1267617
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I have been in Sephora three times trying to get help with purchasing and applying eyeliner on her. Every time they have at least 2 dozen employees working. When you go in, they say, sure we will put your name down and someone will help you. They end up giving us...
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I didn't like
  • Service
#1265569
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I went to Sephora in Hollywood the manager was extremely rude and racist and there security were very invasive and I was sexually harassed by the security guard and told ppl in front of me I was on drugs which I was not at the time I did hemo dialysis so I was very...
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FutureNewt
FutureNewt

Sure, that happened. How delusional are you? It sounds like you got caught shoplifting and are angry about it. I seriously doubt the security at Sephora Hollywood sexually har...

Hollywood, California
#1256371
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Sephora online has horrible service and they do not care about their customers, in the least. I've had nothing but issues regarding trying to order online, and have dealt with tons of their customer service agents, most who at least try to be helpful, but actually...
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1.0
#1247381
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Sephora issued a 15% coupon for VIP customers. I went on line and selected the products. 4 of 5 were back ordered. I put in my coupon and received at 15% discount on all products. I go to pay, and the only product in stock is being processed. I called and asked for a...
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Anonymous
Anonymous

Why would they give you a discount on something that isn’t there?

#1240884
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Contact Sephora

Mailing Address:
Sephora USA, Inc.
First Market Tower 525 Market Street, 32nd Floor
San Francisco, California 94105
United States
Phone:
(877) 737-4672
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After trying to use a gift card for 50$ on their official app, my entire card was depleted and after 4 emails and a call to their customer service line I have gotten no answer for what happened nor any refund for my lost money. I haven’t received any items or been told...
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1.2
#1234211
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